These Terms of Use (“Terms”) govern your access to and use of the websites, products, and services provided by Leapcodes Private Limited (“Leapcodes”, “we”, “us”, or “our”). By accessing or using the Services, you agree to these Terms and our Privacy Policy. If you are using the Services on behalf of an entity, you represent that you are authorized to bind that entity to these Terms.

1) Eligibility & accounts

You must be at least the age of majority in your jurisdiction to use the Services. You are responsible for safeguarding your account credentials and for activities under your account.

2) Services & statements of work (SOW)

Certain Services are delivered under separate agreements (e.g., Master Services Agreement, SOW, Order Form). If there is a conflict between these Terms and a signed agreement, the signed agreement controls.

3) Fees & payment

Where applicable, you agree to pay fees described in an order or SOW. Unless otherwise stated, fees are exclusive of taxes. Late payments may accrue interest at the lesser of 1.5% per month or the maximum allowed by law. We may suspend Services for non-payment with prior notice.

4) Acceptable use

You agree not to (and not to permit others to):

• misuse the Services or interfere with their operation;
• reverse engineer or copy the Services except as permitted by law;
• upload or transmit malware;
• infringe or violate others’ intellectual property or privacy rights;
• use the Services for unlawful, harmful, or fraudulent purposes;
• attempt to access non-public areas or bypass security.

5) Your content

If you upload or submit content (“User Content”), you grant Leapcodes a worldwide, non-exclusive, royalty-free license to host, copy, process, transmit, and display it solely to provide and improve the Services and as permitted in signed agreements. You represent that you have all necessary rights and that your User Content complies with law.

6) Intellectual property

We and our licensors own all rights in the Services and associated intellectual property. Except for the limited rights expressly granted, no rights are transferred to you.

7) Confidentiality

If you receive non-public information marked or reasonably understood to be confidential, you will protect it with reasonable care and use it only for its intended purpose. This obligation excludes publicly available, independently developed, or lawfully disclosed information.

8) Privacy

Your use of the Services is subject to our Privacy Policy. Where required by law or agreement, a Data Processing Addendum (DPA) will govern our processing of personal data on your behalf.

9) Third-party services

The Services may interoperate with or reference third-party services. We are not responsible for third-party terms, actions, or policies. Your use of such services is at your own risk and may be governed by separate terms.

10) Disclaimers

The Services are provided “as is” and “as available.” To the fullest extent permitted by law, Leapcodes disclaims all warranties, including merchantability, fitness for purpose, and non-infringement. We do not guarantee uninterrupted or error-free service.

11) Limitation of liability

To the fullest extent permitted by law, Leapcodes is not liable for indirect, incidental, special, consequential, punitive, or exemplary damages. Our total liability will not exceed the amount you paid for the relevant Services in the preceding 12 months, or ₹50,000 if no payments were made.

12) Indemnification

You will indemnify and hold harmless Leapcodes and its personnel from claims, losses, and expenses arising from your use of the Services, violation of these Terms, or infringement of third-party rights.

13) Termination

You may stop using the Services at any time. We may suspend or terminate access for material breaches or legal reasons. Certain provisions, such as confidentiality, IP rights, and limitations of liability, will survive termination.

14) Governing law & dispute resolution

These Terms are governed by the laws of India. Disputes will be resolved exclusively in the courts of Kochi, Kerala, or via arbitration in Kochi under the Arbitration and Conciliation Act, 1996, with proceedings in English.

15) Changes to the Services or Terms

We may modify the Services or these Terms. Material changes will be communicated through the Services or by email. Continued use after changes take effect means acceptance.

16) Contact

For questions related to these Terms, contact info@leapcodes.comor write to the addresses listed in the Privacy Policy.

Annex: Data Processing Addendum (High-level Summary)

• Roles: Client = Controller; Leapcodes = Processor.
• Purpose: provide the contracted Services.
• Security: maintain appropriate measures.
• Subprocessors: allowed with notice.
• Data Subject Requests: assistance at Controller’s cost.
• Transfers: appropriate safeguards (SCCs).
• Breach: notify without undue delay and cooperate.
• Deletion/Return: delete or return data at termination unless retained by law.